Shipping policy

Shipping Policy
Last Updated: September 2026

Trendsbits works with a network of fulfillment partners to bring you a wide range of products, so shipping times can vary depending on the specific item, its origin, and your delivery destination. This policy explains what to expect at each stage of your order.

Order Processing
Most orders are processed within 1–3 business days of purchase. Some items are fulfilled directly by our partners and may take up to 5 business days to process during high-demand periods. You'll receive a confirmation email once your order has been processed, and a separate email with tracking details as soon as it ships.

Orders are not processed on weekends or public holidays.

Delivery Time
Because our products ship from a number of different locations, delivery windows vary by item and destination rather than following a single fixed timeline:

- Domestic orders (United Kingdom): typically 5–10 business days after processing
- International orders (EU, North America, and other supported destinations): typically 7–20 business days after processing, depending on customs clearance and local courier networks
- Express shipping, where available at checkout: typically 3–7 business days after processing

The specific estimated delivery window for your order is shown at checkout before you complete your purchase, and is the most accurate estimate for your specific item and destination. Actual delivery times can still be affected by customs processing, courier delays, weather, seasonal demand, and other factors outside our control.

Shipping Charges
Shipping fees are calculated automatically at checkout based on your delivery location, the item(s) ordered, and the shipping method selected. Any applicable charges are clearly displayed before you complete your purchase. From time to time, Trendsbits may run free-shipping promotions on select products or order values.

Tracking Your Order
Once your order ships, you'll receive a tracking number by email. Please allow 24–72 hours for tracking information to update after you receive your shipping confirmation, as this can vary between courier networks. If your order includes multiple items from different fulfillment partners, you may receive more than one tracking number and your items may arrive separately.

Delivery Address
You're responsible for providing accurate and complete shipping information at checkout — name, address, city, postal code, and contact details. Trendsbits is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided at the time of order.

Delayed or Missing Orders
While we work with reliable shipping partners, deliveries can occasionally be delayed due to weather, courier delays, customs processing, high order volumes, or other circumstances outside our control. If your order hasn't arrived within its estimated delivery window, please contact us at info@trendsbits.com with your order number and we'll look into it for you.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with your order number and a photo or short video of the item. Our team will review your case and arrange a resolution — see our Refund Policy for full details.

International Shipping & Customs
For orders shipped outside the UK, delivery times vary by destination country. Customs duties, import taxes, or handling fees may apply depending on your country's regulations, and these charges are the responsibility of the customer. We recommend checking with your local customs office if you're unsure what to expect.

Contact Us
For any questions about shipping or your order, reach out to us:

Trendsbits
Email: info@trendsbits.com

We're committed to keeping you informed at every step of your order.