Frequently Asked Questions

Orders and payment

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and other methods available at checkout depending on your region.

Can I change or cancel my order?

Please contact us at info@trendsbits.com as soon as possible. Changes cannot be guaranteed once an order has been dispatched.

Will I receive an order confirmation?

Yes — an email confirmation is sent immediately after you place your order. Check your spam folder if you do not see it within a few minutes.

Shipping and delivery

How long does delivery take?

Standard delivery takes 8–15 business days depending on your location. See our Shipping Information page for a full breakdown by country.

Do you ship internationally?

Yes, we ship worldwide. Delivery times and any applicable customs fees vary by destination country.

How do I track my order?

You will receive a shipping confirmation email with your tracking number once your order is dispatched. Allow 24–48 hours for tracking to update.

Returns and refunds

What is your return policy?

We accept returns within 30 days of delivery for items in original, unworn condition with tags attached. See our Refund Policy for full details.

When will I receive my refund?

Refunds are processed within 5–7 business days of receiving your return, back to your original payment method.

What if my item arrives damaged or incorrect?

Contact us within 48 hours at info@trendsbits.com with your order number and a photo, and we will resolve it promptly.

Sizing

How do I find my size?

Each product page includes sizing information. For footwear, size up half a size if you are between sizes. For clothing, use the measurements in the product description to find the best fit.

Still have questions?

Contact us at Contact or info@trendsbits.com. We respond within 24 hours Monday to Friday.